website terms of use
Website Terms of Use (Evolution Consultancy)
Last updated: 22/02/2026
These Website Terms of Use (“Terms”) govern your use of https://evolutionconsultancy.co.uk (the “Website”), including any content, features, course listings, and booking functionality made available through it. By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them.
If you do not agree to these Terms, you must not use the Website.
1) About us and how to contact us
This Website is operated by Evolution Consultancy Ltd (“we”, “us”, “our”).
Contact details:
Email: info@evolutionconsultancy.co.uk
Telephone: 020 3488 2272 / 07378 218 521
Address: 11 Courtenay Rd, HA9 7ND
2) Other documents that apply
These Terms should be read alongside our:
Privacy Policy (how we use personal data)
Cookies Policy (how we use cookies and similar technologies)
Disclaimer (important limitations and notices)
If you book training or consultancy services, additional terms may apply, including any terms shown during checkout and on the relevant course/service page.
3) Changes to these Terms
We may update these Terms from time to time (for example, to reflect changes to the Website, our services, or the law). The “Last updated” date shows when these Terms were last revised. Please check back periodically.
4) Using our Website
We allow access to the Website on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of the Website without notice.
You are responsible for:
making all arrangements necessary for you to access the Website; and
ensuring that anyone who accesses the Website through your internet connection is aware of these Terms and complies with them.
5) Account registration and security (if applicable)
Some areas of the Website (e.g., student/e-learning areas) may require an account.
You agree to:
provide accurate and complete information;
keep your login details confidential; and
notify us promptly if you suspect unauthorised use of your account.
We may disable any account if we reasonably believe you have breached these Terms or any applicable policies.
6) Course information, availability and bookings
6.1 Course listings and accuracy
We aim to ensure that course descriptions, dates, durations, prerequisites and prices are accurate. However, content may be updated, and occasional errors can occur. If we discover an error that affects your booking, we will contact you as soon as reasonably possible.
6.2 Prerequisites and suitability
Some courses require prior qualifications and/or experience. You are responsible for checking the prerequisites stated on the course page and ensuring you meet them before booking. We may request evidence and may refuse entry or certification where prerequisites are not met.
6.3 Right to refuse or remove attendance
We may refuse attendance or remove a learner from a session if their behaviour is unsafe, disruptive, abusive, or poses a risk to others. In such cases, refunds are not guaranteed and will be assessed on a case-by-case basis.
6.4 Rescheduling and cancellations by us
We may need to reschedule or cancel a course (for example, due to trainer illness, venue issues, safety concerns, or low enrolment). Where this happens, we will offer (as appropriate):
a transfer to an alternative date; or
a credit; or
a refund for the affected training fee.
7) Payments
Payments may be processed via our checkout providers (for example, Stripe and/or WooCommerce). You must ensure your payment details are correct and that you are authorised to use the payment method.
We do not store full card details on our servers (payment is handled by the payment provider under their own terms and privacy notices).
8) Consumer cancellation rights (online purchases)
If you are a consumer (not buying wholly for business purposes) and you book online, UK distance-selling rules may give you the right to cancel within 14 days, depending on what you purchased and how/when it is delivered.
Important notes (common examples):
If you ask us to start providing a service within the 14-day period, you may still be able to cancel, but you may have to pay for what has been provided up to the time of cancellation.
If you receive digital content (e.g., instant access to online materials) and you request immediate access, you may be asked to acknowledge that you may lose your cancellation right once access/download begins, as permitted by law.
We recommend maintaining a separate Cancellations & Refunds Policy page with your exact rules for:
classroom courses vs. online/blended courses,
transfers to new dates,
no-shows,
corporate bookings,
exam fees/materials (where applicable).
9) Intellectual property
Unless stated otherwise, we own (or license) all intellectual property rights in the Website and in the materials published on it (including text, images, logos, videos, downloads, and course content).
You may:
view, download, and print pages for your personal use; and
share links to our pages.
You may not:
copy, reproduce, distribute, republish, upload, post, modify, create derivative works from, or commercially exploit any Website content without our written permission;
use any content to build a competing product/service; or
scrape, harvest, or systematically extract data from the Website (including using bots or automated tools) without consent.
10) Acceptable use
You must not misuse the Website. For example, you must not:
break or attempt to break security measures;
introduce viruses, trojans, worms, logic bombs, or other malicious material;
attempt unauthorised access to the Website, servers, or databases;
interfere with other users’ access; or
use the Website for unlawful, fraudulent, harmful, or abusive purposes.
We may report suspected breaches to relevant authorities and will cooperate with them where required.
11) User content (if you submit content)
If the Website allows you to submit content (e.g., forms, testimonials, reviews, uploaded documents), you warrant that:
the content is accurate (where it states facts);
you own it or have the necessary rights to submit it; and
it does not infringe third-party rights or contain unlawful material.
We may remove user content at our discretion.
12) Links to other websites
The Website may include links to third-party websites (e.g., regulators, awarding bodies, partner services). These links are provided for convenience only. We do not control and are not responsible for the content, policies, or availability of third-party sites.
13) No reliance/information only
The Website (including any HSE-related guidance or articles) is provided for general information. It does not constitute legal, safety, compliance, or professional advice. You should obtain appropriate professional advice before taking or refraining from any action based on Website content.
Where we reference standards or regulations, the authoritative source is the official published text and applicable guidance. We do not guarantee that Website summaries are complete or up to date.
14) Our liability to you
Nothing in these Terms excludes or limits liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot be excluded under applicable law.
To the extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to the Website.
We are not liable for:
loss of profits, business, revenue, goodwill, or anticipated savings;
indirect or consequential loss; or
losses caused by events outside our reasonable control.
Where you are a consumer, nothing in these Terms affects your statutory rights under UK consumer law (including rights relating to services and digital content).
15) Force majeure
We are not responsible for delays or failures caused by events outside our reasonable control (for example, severe weather, pandemics, transport disruption, power outages, venue closure, or supplier failure). Where possible, we will offer reasonable alternatives (such as rescheduling).
16) Complaints and how we handle disputes
If you have a complaint, please contact us using the details in section 1. We aim to respond within a reasonable timeframe and resolve issues fairly.
17) Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
18) Contact
Questions about these Terms? Contact: info@evolutionconsultancy.co.uk.